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| Frequently Asked Questions | |||
| Q.1: | Is there any expiry date for my Wi-Fi account? | ||
Q.2: |
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Q.3: |
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Q.4: |
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Q.5: |
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Q.6: |
What should I observe in accessing public Wi-Fi service? | ||
Q.7: |
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Q.8 |
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| Q.1: | Is there any expiry date for my Wi-Fi account? | ||
| A.1: | This programme is for the current University staff and students. And your account will be expired when the programme ends or when you leave the University. | ||
Q.2: |
Where are the Wi-Fi hotspot locations? |
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A.2: |
Please refer to below homepages
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Q.3: |
Is the data encrypted on the Wi-Fi network? |
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A.3: |
Basically NO if you are using Web Portal to login. Therefore, please do not use the Wi-Fi connections for critical applications such as e-banking. |
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Q.4: |
Will our network bandwidth be shared when non-CUHK users (through the Partnership Programme) access wireless LAN on campus? |
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A.4: |
No. |
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Q.5: |
Can CUHK users therefore access the Internet through the Universities whom have a similar partnership programme with the joint ISPs? |
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A.5: |
Yes. |
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Q.6: |
What should I observe in accessing public Wi-Fi service? | ||
A.6: |
You should observe the Best Practices For Accessing Public Wi-Fi Service advised by Office of Telecommunications Authority. | ||
Q.7: |
How can I start using the service? |
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A.7: |
You must first sign up your Wi-Fi account. For details please refer to the "CUHK Wi-Fi Hotspot Partnership Programme" homepage. | ||
Q.8: |
Who can I contact for technical support? | ||
A.8: |
Please contact ITSC support staff through ITSC Service Desk .
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| All Rights Reserved. The Chinese University of Hong Kong. | |||