User Guide

1. Before connecting to the Wi-Fi services

To use the Wi-Fi services, you need to

1. sign up for a Wi-Fi account.
2. use your Wi-Fi enabled devices (like computers or PDAs) in a hotspot.
3. for smartphone users, temporarily disable mobile data services such as GPRS, EDGE, UMTS or HSDPA provided by your mobile operators. This helps to avoid Internet access changing from free CSL, Y5ZONE or Eduroam Wi-Fi connections to mobile data services accidentally when the Wi-Fi signal become weak or inaccessible. For details of how to disable your mobile data services, please contact your mobile operator.

2. Setup Procedures

The following would guide you step by step on how to connect to the Wi-Fi services.

2.1. Get a Wi-Fi Account

2.1.1. Create/Change Wi-Fi Password

2.2. Connect to the Wi-Fi Services

2.2.1. CSL

a. Windows Users
b. Android Users
c. iPhone Users
d. Mac Users

2.2.2. Y5ZONE

a. Windows Users
b. Android Users
c. iPhone Users
d. Mac Users

2.2.3. eduroam

a. Windows Users
d. Android Users
b. iPhone Users
c. Mac Users

 

3. Best Practices For Accessing Public Wi-Fi Service

Copyright (c) 2021. All Rights Reserved. The Chinese University of Hong Kong. (Last updated September 2021)